PRIVACY POLICY

 

Privacy Policy


Last updated: January 2026


Infinity Visuals respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with us online, including through our website, social media, advertising, and lead forms.


This policy is written to align with New Zealand privacy expectations and the Privacy Act 2020.



1. What information do we collect


We may collect the following personal information:


  • Full name
  • Email address
  • Phone number
  • Suburb or general location
  • Information you provide about photography needs (for example, family, maternity, couples, weddings)
  • Any other information you choose to share with us via forms, messages, or email


This information is typically collected when you:


  • Enter a giveaway or promotion
  • Submit a contact or enquiry form
  • Book or enquire about a photography session
  • Communicate with us via email, social media, or messaging platforms



2. How we collect your information


We collect personal information directly from you when you:


  • Fill out Meta (Facebook or Instagram) lead forms
  • Submit forms on our website
  • Contact us by email, phone, or social media
  • Interact with our advertising or promotions


We do not knowingly collect personal information from children.



3. Why we collect your information


We collect and use your personal information to:


  • Run giveaways, promotions, and competitions
  • Contact you about photography sessions or enquiries
  • Send occasional marketing emails, updates, or special offers
  • Provide customer support and respond to questions
  • Improve our services and marketing
  • Meet legal and regulatory requirements


You may unsubscribe from marketing emails at any time using the link provided in our emails.



4. How we store and protect your information


We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.


Your information may be stored securely using trusted third-party platforms, including:


  • Meta (Facebook and Instagram)
  • HubSpot (customer relationship management system)
  • Email marketing and cloud storage providers


We only use services that follow industry-standard security practices.



5. Sharing your information


We do not sell your personal information.


We may share your information with trusted service providers only where necessary to:


  • Manage customer relationships
  • Send emails or communications
  • Deliver our services


These providers are only given access to information needed to perform their services and are required to protect your data.



6. Your rights


Under the New Zealand Privacy Act 2020, you have the right to:


  • Access the personal information we hold about you
  • Request correction of your personal information
  • Ask us to delete your information where appropriate
  • Opt out of marketing communications at any time


To exercise any of these rights, please contact us using the details below.



7. Changes to this policy


We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.



8. Contact us


If you have any questions about this Privacy Policy or how we handle your personal information, please contact:


Infinity Visuals

Email: hello@infinityvisuals.co.nz

Website: www.infinityvisuals.co.nz


By using our website, submitting forms, or entering promotions, you agree to this Privacy Policy.